HRus Partners, on behalf of our client, a global regulated Broker who is expanding its base in Seychelles, we are looking for a Customer Support Officer.
Duties and Responsibilities:
- Assisting with the daily execution of tasks relating to client’s account opening
- Provide support to customers via telephone, email, and live chat
- Acting as the main contact towards client’s request, customer service and back-office interaction
- Leading and ensuring effective implementation of Know Your Client (KYC) procedure to all potential and existing Clients
- Good command of English language and strong communication skills.
- Identifying and enhancing internal procedures, systems and controls
- Promote company’s services
Key Requirements:
- Previous experience in FX/Crypto company will be considered as an advantage
- Fluent in English with excellent written and verbal
- Excellent organizational skills
- Ability to multi-task, prioritize, and manage time effectively with strict deadlines
- Works well under pressure
- Previous experience in a similar position will be considered as an advantage
Attractive remuneration package will be provided to the successful candidates.
If you feel you are the right person for this job opportunity, send us your CV at careers@hruspartners.com .
Due to high volume of received applications, only successful candidates will be contacted.
